Terms of Sales
Article 1 : Objet
These General Conditions of Sale (hereinafter “GTC”) apply to all orders placed on the Site. They constitute the contract binding the Seller to any person placing an order on the Site (hereinafter the “Buyer” or “You”). Only consumers can place an order on the Site. The Seller does not authorize professionals to place orders on the Site in order to resell the Products.
By placing an order on the Site, You are deemed to accept the terms of the GTC. If You do not wish to be subject to these Terms and Conditions, You may not place an order on the Site. The Purchaser must be legally capable (over 18 years of age, not incapacitated or an emancipated minor).
These Terms may be modified at any time by the Seller. These changes will not apply to orders being processed but to any new orders placed on the Site. We invite you to review these Terms before any new order is placed on the Site.
These Terms are permanently accessible at the following address: https://www.codeleather.com Finally, we invite you to print a copy of these Terms and / or to register a copy.
Article 2 : Characteristics of the proposed products
The products offered are those listed in the catalog published on the Site. The products offered for sale on the Site comply with the legislation and standards applicable in Switzerland.
The photographs and texts illustrating the products offered by the Site are as faithful as possible but can not ensure a perfect similarity with the proposed product. Consequently, the Seller’s responsibility can not be engaged in case of error or omission in one of these photographs or texts.
Article 3: Order procedure
The Buyer who wishes to buy a product must obligatorily follow the following procedure:
* Fill out the identification form on which he will indicate all the requested details,
* Fill out the online order form giving all the references of the chosen products or validate its “Basket” of products,
* Fill in your payment information: any order placed on the Site must be paid online,
* Validate your order after checking it. We draw your attention to the fact that it is Your responsibility to check the completeness and conformity of the information You provide to us when ordering, in particular regarding the delivery address. We can not be held responsible for any data entry errors and consequences (eg delays or delivery errors). You are informed that any costs incurred by the Seller as a result of such an error would be your responsibility (for example for the return of the order).
All orders placed with the Seller will be confirmed as soon as possible by email, accompanied by the withdrawal form also available online in the “Contact Us” section of the Site
The sale will be deemed concluded on the date on which the Buyer receives the acknowledgment of receipt of his order by email.
Article 4: Price – Methods and means of payment accepted
The prices of the products offered on the Site are the prices including VAT in CHF taking into account the VAT applicable for a delivery abroad on the day of the order. These prices do not include postage and packing. These are calculated according to your order and are communicated to you before you validate it. The Seller retains the right to modify its prices at any time, it being understood that the price appearing on the Site on the day of the order will be applicable only to the Buyer.
To settle your order, You have all the payment methods offered during the final validation of the order form:
* Bank card
An order paid by credit card (Visa, MasterCard) will be charged immediately by our bank.
Validation of the order form, You guarantee We have the necessary authorizations to use the method of payment that You will have chosen.
We certify that the credit card details are encrypted by our bank, and never transit unencrypted over the network. Payment is made directly to the bank.
All payments by credit card or Postcard are processed by SIX Payment Services. The data is encrypted and sent to SIX Payment Services for processing.
Article 5: Delivery
5.1 Product Availability
Despite all the care provided by the Site to supply its inventory, an item may become unavailable between order taking and delivery. If unable to honor all or part of the order, the Seller may:
* Either refund the Buyer the amount of products ordered and undelivered. In this case, the refund will be made within a maximum period of fourteen (14) working days from the moment when the Buyer is informed of this unavailability;
* Either send him a voucher equivalent to the price of the unavailable item.
5.2 Delivery time
The applicable delivery times are those indicated when choosing the mode of transport, from the dispatch of the products by us the day following the validation of your payment.
– “Standard” home delivery by “post office”: You can receive your order by “express mail” without signature for Switzerland. Your parcel is usually delivered to you within 2 to 4 business days.
5.3 Information on delivery terms
The buyer is informed by email from the start of the warehouse packaging.
* Information about the shipment of the order
The Buyer is informed of the shipment of the package by sending a letter summarizing the products or services sent and informing the tracking number.
* Tracking the order
The Buyer has the opportunity to access the tracking of his package by visiting the Site, the tab “My Orders” under the heading “My Account”. This tab allows the Buyer to access the details of his invoice (items ordered, total VAT, payment method, payment accepted, order validated or being validated, delivery in progress, delivery made). The Buyer can also print, if necessary, his invoice and / or his delivery note.
-Receipt of order
To be delivered, it is necessary to count:
– for “The express post” three (3) to five (5) working days from the dispatch of the parcel.
– For “International Post”, four (4) to ten (10) working days from the dispatch of the parcel.
If the parcel can not be delivered to the place of delivery indicated in the order of the Buyer in case of absence from you or insufficient information concerning the place of delivery, it will be deposited at the nearest post office , being specified that in this case, it will be up to the Purchaser to take possession of it within the time indicated to it on the notice of passage left by the Post Office (usually fifteen (15) working days). In the event that the Buyer does not withdraw the parcel at the Post Office within the specified time, the parcel will be returned to us.
If a package is returned to our warehouse for reasons such as: error on the delivery address, parcel refused, parcel not recovered or other reason, our accounting department will make an automatic refund of the order concerned within a period of fourteen (14). ) calendar days from the return of the parcel to our warehouses.
If seven (7) working days after shipping the parcel in Metropolitan France or twenty (20) working days for the rest of the world, the Buyer has no news of his order, he must get closer to the Post Office closest to the place of delivery indicated on the parcel or on the carrier’s website.
If neither the post office nor the sites allowing the tracking of the parcels (site of the carrier) indicate to have trace of this parcel, the Buyer must then manifest itself to Us through the heading “Contact us” of the Site .
Our customer service will then open an inquiry with the carrier. The Buyer will then receive a letter indicating that an investigation is open. The final response time of the carrier to the Seller is usually 30 working days.
* If the parcel is found, it is then sent to the Buyer: the reception procedure then follows its normal course (deposit of the parcel notice, etc.), without prejudice, however, to the possibility for the Buyer to avail himself if applicable legal provisions applicable in case of late delivery as described in article 5.2 of these GTS if the package is found after the expiry of the delivery period announced.
* If the package is declared lost, We will notify the Purchaser in writing and proceed to the formalities of refunding the order corresponding to the lost package (products and shipping costs) within a maximum of (fourteen) 14 calendar days from the e-mail informing the Buyer of the loss of the package, except that the Buyer has, if necessary, previously already acted on the basis of the legal provisions applicable in case of exceeding the delivery period, as described in the Article 5.2 of these GTCS.
Article 6: Receipt of the order
6.1 The person who receives the package
Attention, if You entrust the reception of the product to a third party (Concierge of your building, hostess in the workplace, etc.) it receives the package in your name and on your behalf.
You must therefore ask him to be vigilant about the follow-up of the usual precautions and to check the order under the conditions described below and remind him to bring to the object received the same care as if it was destined to him personally.
6.2 Checking the order
We invite you to check (or have the authorized representative inspect the products on your behalf and for your account) the apparent condition of the products upon delivery.
In the presence of an apparent anomaly (missing product compared to the delivery order, damaged parcel, damaged products, etc.), the Buyer or the agent must imperatively relate to the delivery note of the specified reserves: indication of the number of packages missing and / or damaged and detailed description of the possible damage (open or torn packaging, damaged or missing product, etc.). It is essential that You keep the items in the state in which they were delivered to You.
Inaccurate formulations, such as “subject to unpacking” or “subject to verification” are worthless. In the absence of specific reservations, the Buyer acknowledges receipt of a delivery consistent with his order and in good condition.
Pursuant to Article L.133-3 of the Commercial Code, any claim for missing or damaged product in relation to the delivery note must be confirmed by registered letter with acknowledgment of receipt sent to the carrier within three (3) days, not including holidays, which follow that of the delivery.
In accordance with the article L.121-105 of the code of the consumption this period passes to ten (10) days, not including the holidays, when You take personal delivery of the transported products and that the carrier does not justify Having left you the possibility of actually checking their good condition.
A copy of this complaint is sent by the same means CODELEATHER.
If the products need to be returned, You will submit a return request by registered mail addressed to CODELEATHER Rue Jean Charles Amat No. 9 1202 Geneva
Return will be in accordance with the terms of Article 7 below.
In any case, these precautions do not preclude the benefit of legal warranties and the exercise of the right of withdrawal.
Article 7: Right of withdrawal
The Buyer has, subject to the exceptions provided below, a period of fourteen (14) clear days from the date of receipt of the goods, to exercise the right of withdrawal of his order, without having to justify reasons or to pay penalties (when the deadline ends on a Saturday, a Sunday or a holiday, it is extended until the next business day).
This right of withdrawal may concern all or part of the order.
In case of exercise of the right of retraction, the expenses of return of the product (s) will be the responsibility of the Buyer
To ensure the proper management of returns, You must first fill out a withdrawal form. You can also inform us, in a clear and unambiguous way, of your intention to exercise your right of withdrawal by any other means within the aforementioned period, in particular by email@example.com from Monday to Friday, except weekends and holiday days. To return the product, a return number will then be assigned to you by e-mail or registered letter with acknowledgment of receipt in the event that you do not have an e-mail address.
You will have a maximum period of fourteen (14) clear days from the communication of your decision of retraction to return the product to us.
You must ensure that products for which you retract are returned complete and in perfect condition. This means that items must be returned to their original condition, as they can only be manipulated to establish their nature and characteristics. The responsibility of the Buyer may be engaged by the Seller in case of depreciation of items resulting from handling other than those necessary to establish the nature and characteristics of these items.
In case of exercise of the right of withdrawal under the above conditions, the price of the product (s) purchased and the delivery costs will be refunded. Note however that only the “standard” delivery charges offered by the Site will be refunded.
In the case of simultaneous deliveries of several products and in the event that You decide to exercise your right of withdrawal for only part of the delivered products, We will refund only the delivery charges corresponding to the product (s which you exercise your right of retraction.
The refund will be made using the same method of payment used by the consumer for the payment of the order, within a maximum of fourteen (14) calendar days from the date of receipt of the returned product or the date You provide us with proof of shipment of the product (s), whichever is the earlier.
Beyond this period, no merchandise will be taken back, exchanged, or refunded
Article 8: Warranty – Liability
The Seller will be liable under the legal guarantee of conformity mentioned in articles L. 211-4 and following of the code of consumption and that relating to the defects of the object sold, under the conditions provided for in articles 1641 to 1648 and 2232 of the civil Code.
The choice and the purchase of a product are placed under the sole responsibility of the Buyer. To the fullest extent permitted by applicable law.
The Seller makes no commercial warranties to the Buyer.
The responsibility of the Seller can not be held in case of fortuitous event or force majeure i.e, all facts or circumstances irresistible, unpredictable and beyond the control of the parties.
Article 9: Protection of personal data
The Seller warrants that it has taken all measures to ensure an adequate level of protection of such data. This personal data is treated in the context of the principles of confidentiality and protection of privacy, and in compliance with regulations in force and will not be assigned to any third party.
The Purchaser has a right to access and rectify data concerning him, in accordance with the law relating to data, files and freedoms of 6 January 1978 as amended by the law of 6 August 2004. To exercise this right, You can send a letter to the following address: CODE LEATHER Rue jean charles amat no. 9 1202 Geneva Switzerland, indicating your name, first name, e-mail and providing us with a copy of a piece of proof of identity.
Article 10: Intellectual Property
All elements of the Site are the intellectual property of the Seller.
Any reproduction, exploitation, rebroadcast or use of the elements of the Site, whether textual, software, visual or sound is strictly prohibited under penalty of prosecution.
Any single or hypertext link that You make, referring to this Site, is strictly prohibited without the express written consent of the Site.
Hypertext links may refer to other websites than the present. We disclaim any responsibility if the content of these websites violates the legal and regulatory provisions in force.
Article 11: Miscellaneous Provisions
Seller’s failure to exercise the rights granted to it hereunder does not constitute a waiver of these rights.
In the event that any of the provisions of these terms and conditions is annulled by a court decision, the other provisions will remain valid and will continue to apply between the parties.
Article 12: Applicable Law – Litigation
These Terms are governed by Swiss law. All disputes will be submitted to the exclusive jurisdiction of the Swiss courts.
Article 13: Customs duties
Any order placed on the Site and delivered outside of Switzerland may be subject to customs duties and any taxes that are imposed when the package reaches its destination. These, related to the delivery of an article, are your responsibility. Code Leather is not required to check and inform its customers of applicable customs duties and taxes. To know them, it is your responsibility to find out from the competent authorities of your country.
Article 14: Customer Service
E-mail: Contact us: firstname.lastname@example.org
Contact us: https://www.codeleather.com/